Privacy Policy

Privacy Policy

Introduction

Welcome to https://boulder-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com (referred to as “Boulder Post-Traumatic Stress Disorder Therapy,” “we,” or “our”). We are dedicated to delivering exceptional mental health services while upholding the highest standards of privacy and data security. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Law (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://boulder-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com
  2. Any mobile applications or services we offer
  3. Interactions through emails, phone calls, text messages, and other communication channels
  4. All linked websites that fall under our domain

Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You use our applications or services as an authorized user
  2. You visit any of our websites associated with this policy
  3. You engage with our communications, including newsletters, emails, calls, or text messages/SMS

Personal Data Collection

We collect various categories of personal data to enhance your experience and improve our services:

  • Account Information: Details related to your account creation and management, such as user names, passwords, and contact preferences.
  • Payment Information: Transaction details, billing addresses, and payment method information for processing payments and managing financial transactions.
  • Financial Information: Data related to your financial status, including income and insurance coverage (if provided).
  • Purchase Information: Records of products or services purchased from us, including order history and associated details.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking and analytics purposes (e.g., IP addresses, device IDs).
  • Location Data: Geographic location information provided by your browser or device settings.
  • Feedback: Comments, suggestions, reviews, and responses you share with our team to improve our services.
  • Social Media Information: Personal data we collect when you interact with our social media accounts, such as user handles, posts, and comments.
  • Product Information: Details about products or services of interest that you submit through our website forms or during interactions.

We gather this information through direct user input, tracking technologies, and automated data collection methods. Additionally, third-party partners may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

To enhance your experience and provide valuable insights, we use cookies, which are small text files stored on your browser:

  • Strictly Necessary Cookies: Essential for navigating our website, maintaining user sessions, and ensuring basic functionalities.
  • Preference Cookies: Remembering user preferences, language settings, and customization options to personalize content.
  • Analytics Cookies: Tracking user behavior, gathering analytics data, and improving the performance of our website and services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie choices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Processing transactions and providing requested services
  • Maintaining account security and verifying user identities
  • Complying with legal obligations and resolving disputes
  • Improving our website and services based on user feedback and behavior

Once the purpose is fulfilled or required retention periods have passed, we delete or anonymize the data to protect your privacy.

Security Measures

We take robust measures to safeguard personal data:

  • Implementing encryption for secure communication and data storage
  • Engaging secure third-party processing partners who adhere to strict privacy standards
  • Regularly reviewing and updating our security protocols to adapt to emerging threats

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or solicit personal information from minors, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (depending on your location)

In accordance with applicable privacy laws, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments to incomplete or inaccurate personal data.
  • Erasure/Deletion: Asking for the deletion or removal of your personal data from our systems (where permitted by law).
  • Restriction: Limiting the use, processing, or disclosure of your personal data under specific circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format, and transferring it to another controller (data portability).
  • Objection: Objecting to certain uses of your personal data based on legitimate interests or legal grounds.
  • Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.

To exercise these rights, please contact our dedicated privacy team via the channels provided in this policy.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data-related questions, please contact us:

  • Email: contact@boulder-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com
  • Mail: [Our Physical Address] (for written correspondence)